The Montrose Auto Group, one of the trusted names in retail automotive sales and service at thirteen dealerships throughout Northeast Ohio and Western Pennsylvania, recently surpassed 1,500 online consumer reviews on trusted sites including Google+, Cars.com, DealerRater.com, and Edmunds.com.
Customer feedback, once reserved for manufacturer surveys or the local Better Business Bureau, has never been more relevant in revealing the true quality of customer satisfaction or influencing purchasers than by today’s widespread participation in online consumer reviews.
The retail automotive business has long battled pre-conceived consumer notions as an industry prone to deceptive practices and underhanded dealings. With the emergence of the Internet and the widespread availability of information previously unheard of, consumers today are better informed as they enter our dealerships and bring with them heightened expectations for transparent and fair automotive deals. Today’s shoppers arm themselves with information provided by manufacturers, third party sites offering side-by-side comparisons of like-vehicles at competitive dealerships, and possibly the most important of all – peer recommendations provided by online reviews in countless forums across the Internet.
The Montrose Auto Group acknowledges this powerful medium for consumer-to-consumer advocacy, and encourages our customers to detail their experiences online. Each Montrose dealership website offers consumers a dedicated page with links to today’s popular automotive review sites, including Google+, Cars.com, Facebook, Dealer Rater, and Edmunds.com. From there, shoppers are free to see the entirety of over 1,500 online reviews shared by Montrose customers. Featuring a favorable overall rating of over four-out-of-five-stars at each location, we’re proud to stand by our slogan and say, “Remember, You’ve Got a Friend at Montrose!”
Visit www.MontroseAutoReviews.com for links to any of our individual store online review pages, and browse through the comments shared by our consumers over the last several years. If you’re in the market for a new or pre-owned car, truck or SUV, you’ll be glad you did.
THE MONTROSE AUTO GROUP MISSION STATEMENT
Our mission at the Montrose Auto Group is to be the best in every aspect of our business by providing unparalleled customer service through our professional and courteous sales and service associates, while supporting the community that we work and live in. And Remember, “You’ve Got a Friend at Montrose!”